Why it is important
to meet your representative
Be sure to see your Air Canada Vacations representative to confirm your flight home and transportation to the airport.
Tips for a stress-free return home:
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Settle your statement of account with the hotel the night before or early on the morning of your departure
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Ensure you have all your belongings and verify that your safety deposit box is empty
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Return your room key to the front desk
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Have your passport, airline ticket, and
any other documentation handy
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Please be ready 10 minutes before your pick-up time (time stated may vary due to traffic and the number of guests)
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Make sure that your luggage is on the bus with you
If you have any questions, please contact your representative.

Office Hours
24/7, 365 days a year
XPERT Travel Office
+011-52-958-587-1290
Secondary Office
+011-52-958-587-1700
Emergency Phone
+011-52-958-107-1018
Where to find us
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Upon arrival you will clear immigration, collect your bags and proceed to customs.
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After clearing customs, proceed to the exit.
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TIMESHARE WARNING! Upon exiting the customs doors, you will encounter the timeshare vendors. DO NOT stop to talk to them as they will do their best to detain you. Continue walking and ensure you exit the terminal building where you will then meet your representatives.
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Your Air Canada Vacations airport representatives will be wearing our branded red polo shirts and holding up a clipboard for you to easily locate them. See below images:
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Office Hours
24/7, 365 days a year